Jillibo Terms & Conditions — Please read this carefully before using the platform.

Introduction

Welcome to jillibo. These Terms & Conditions form a legal agreement between the jillibo platform and its members. By creating an account or using our services, you are deemed to have accepted these terms.

We have aimed to write this document in language that is as clear and straightforward as possible, so every member can fully understand their rights and responsibilities. Please read the entire document carefully. If you have any questions, do not hesitate to reach out to our support team.

Account Register

To use jillibo's services, you must create a personal account. All information provided during registration must be truthful, accurate, and up to date. jillibo reserves the right to close any account created using false or misleading information.

One account per member

Each person may hold only one account. Opening multiple accounts under the same identity is strictly prohibited. If multiple accounts are detected, all of them will be suspended and any associated balance may be forfeited.

Account Security

It is your responsibility to keep your password and login credentials confidential. You must not allow anyone else to access your account. If you notice any suspicious activity on your account, contact our support team immediately.

Eligibility Requirements

To use the jillibo platform, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• You must reside in a jurisdiction where online gaming is legally permitted.
• Your account must be operated in your own name — managing an account on behalf of someone else is prohibited.
• If you have previously been banned from jillibo for any reason, you may not open a new account.
• Jillibo employees and their immediate family members are not permitted to participate in gaming on the platform.

Deposits & Withdrawals

The following rules apply to all deposits and withdrawals on jillibo. We support mobile banking, e-wallets, and bank transfers.

Deposit Rules

• All deposits must be made using a payment method registered in the member's own name.
• Third-party deposits are not accepted and may result in account termination.
• Minimum deposit amounts may vary depending on the payment method selected.
• Deposits are generally credited to your account instantly. If there is any delay, please contact support.

Withdrawal Rules

• Withdrawals must be made using the same method used for the original deposit.
• Identity verification (KYC) must be completed before your first withdrawal.
• Withdrawals typically take 1–3 business days to process.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

Bonuses & Promotions

Jillibo regularly offers exciting bonuses and promotions. Each offer comes with its own terms, which must be followed.

General Bonus Terms

• Every bonus comes with a wagering requirement. Until you meet the required wagering amount, any winnings derived from the bonus cannot be withdrawn.
• Bonus offers are valid for a limited time. Any unused bonus will be forfeited once the offer expires.
• Using multiple bonuses simultaneously is generally not permitted unless explicitly stated in the offer.
• Jillibo reserves the right to modify or cancel any bonus offer at any time.
• If any attempt to circumvent bonus terms is detected, the bonus and any associated winnings may be voided.

Gaming Rules

All games on jillibo are powered by internationally certified software providers and use RNG (Random Number Generator) technology to ensure fair play.

Prohibited Actions During Gaming

• Using automated bots or software to play games.
• Attempting to use any technical advantage to influence game outcomes.
• Colluding with other players to manipulate the system.
• Exploiting technical glitches on the platform. Any such glitch should be reported to support immediately.

Technical Issues

If a game is interrupted due to a lost internet connection or a technical issue, jillibo will generally review the game history to resolve the matter. However, jillibo is not liable for any losses resulting from server-side issues.

Responsible Gaming

Jillibo believes gaming should be a source of entertainment — never a cause of financial stress or mental strain. That's why we provide responsible gaming tools.

• Members can set their own daily, weekly, or monthly deposit limits.
• Session limits can be set to control the amount of time spent gaming in a single sitting.
• A self-exclusion option is available, allowing you to temporarily suspend your account for a set period if needed.
• If any signs of gaming addiction are identified, our support team will be on hand to provide assistance.

For more details, visit our Responsible Gaming Visit the page.

Account Closure & Suspension

Jillibo reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Breaching any provision of these Terms & Conditions.
• Registering with false information or concealing your identity.
• Suspected fraudulent activity or money laundering.
• Operating multiple accounts.
• Acting in a rude or disrespectful manner toward other members or staff.

Members may request to close their account at any time. You will have the opportunity to withdraw any valid balance before the account is closed.

Privacy & Data Protection

Jillibo respects your personal information and keeps it secure with strict safety measures. We never sell your data to third parties.

To learn more about how we handle your data Privacy Policy Read the page.

Changes to Terms

Jillibo reserves the right to update or amend these Terms & Conditions at any time. For any significant changes, we will notify users via an announcement on the platform.

If you continue using the platform after any changes take effect, you will be considered to have accepted the updated terms. It is good practice to check this page from time to time.